{"id":14,"date":"2026-05-20T23:12:13","date_gmt":"2026-05-20T23:12:13","guid":{"rendered":"https:\/\/pinelinedistropacks.com\/?page_id=14"},"modified":"2026-05-20T23:12:15","modified_gmt":"2026-05-20T23:12:15","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/pinelinedistropacks.com\/es\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\">At <a target=\"_blank\" rel=\"noreferrer noopener\">Pineline Distro Packs<\/a>, customer satisfaction is important to us. Please review our refund and returns policy carefully before making a purchase.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Returns Eligibility<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Due to the nature of our products, certain items may not be eligible for return once opened or used.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Returns may be accepted if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The item arrived damaged or defective<\/li>\n\n\n\n<li>You received the wrong product<\/li>\n\n\n\n<li>The item remains unopened and unused<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Return requests must typically be submitted within 7 days of delivery.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Non-Returnable Items<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For safety and hygiene reasons, we generally do not accept returns on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Opened disposable vapes<\/li>\n\n\n\n<li>Used prerolls<\/li>\n\n\n\n<li>Opened edibles or gummies<\/li>\n\n\n\n<li>Clearance or promotional items<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Damaged or Incorrect Orders<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your order arrives damaged or incorrect, please contact us promptly with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your order number<\/li>\n\n\n\n<li>Photos of the item and packaging<\/li>\n\n\n\n<li>A brief explanation of the issue<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We will review the claim and determine an appropriate resolution.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Refund Process<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Approved refunds may be issued to the original payment method. Processing times may vary depending on your financial institution.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping fees are generally non-refundable unless the error was caused by us.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Exchanges<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Product exchanges may be offered for defective or incorrectly shipped items, subject to availability.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Lost or Delayed Packages<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pineline Distro Packs is not responsible for shipping carrier delays once packages have been handed over to the courier. However, we will do our best to assist customers in locating delayed shipments.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contact Support<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For refund or return inquiries, please contact us through the support section on <a target=\"_blank\" rel=\"noreferrer noopener\">pinelinedistropacks.com<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>At Pineline Distro Packs, customer satisfaction is important to us. Please review our refund and returns policy carefully before making a purchase. Returns Eligibility Due to the nature of our products, certain items may not be eligible for return once opened or used. Returns may be accepted if: Return requests must typically be submitted within [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns Policy<\/title>\n<meta name=\"description\" content=\"At Pineline Distro Packs, customer satisfaction is important to us. 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